Troubleshooting The Google Merchant Center: Errors, Warnings and Notifications

Getting began with Google Shopping is very the endeavor, particularly when you sign in to your Google Merchant Center and find out an increasing red type of disapproved products. It might seem like Google disapproves products at random, however these issues are simple to fix knowing where you can look. In the following paragraphs, we are likely to break lower Google errors, warnings and notifications David Attenborough style and demonstrate how to locate them and the way to fix them.

The easiest method to monitor product disapprovals is by using Merchant Center’s built-in tools. The house page, using its visual graph of approved and disapproved products, is a great starting point. Here, you’re going to get a concept of the proportion of merchandise denial. Probably, your product or service have a number of common, sweeping errors for example missing images or incomplete messages. Which are more accurate information, make use of the Diagnostics tab for an entire introduction to the amount of ProductIDs and kinds of errors.

In the diagnostics tab, Google breaks lower issues into three separate groups – notifications, warnings and errors. Errors would be the most serious issues and prevent your products from appearing to users. Warnings presently don’t result in account suspension or item disapproval, but tend to later on. Lastly, notifications are recommended optimizations to consider your product or service one stage further. They are suggested, although not needed.

Let us see a few examples of these kinds of issues and the way to resolve them.


As pointed out above, notifications are Google’s method of suggesting about guidelines. Make use of your best judgement to follow along with their guidelines as the site’s consumer experience may sometimes trump what Google recommends.

Lengthy Titles – Google Shopping ads only display the very first 70 figures of the product title, so that they recommend keeping seo concise but descriptive. It is also a terrific way to be sure that your mobile ads are more relevant.

Missing Microdata – Sometimes you will see a notification about ‘missing microdata for condition’ or any other field. This error implies that Google cannot easily match the merchandise data out of your feed and website landing page, which helps Google to make sure everything matches up as well as your information is correct. If you want the knowledge, consider displaying these fields in your website landing page.

Short Descriptions – Descriptions help users determine the item you are selling is the correct one on their behalf. Strengthen your products descriptions with relevant, unique information to higher tell your customers of methods the product operates, is sized, functions and much more.

Capitalized Titles – As with text-based PPC ads, Google frowns upon excessive capital. It seems fishy and customers can see your ads as less reliable. If it is a part of a product or acronym, it’s okay to possess capital letters, however in general stay with sentence or title situation.


Warnings are a little more serious than notifications and can lead to some products being taken off the feed. From my experience, warnings represent only a number of products that aren’t setup properly. Which means that the guidelines or guidelines you’ve produced cover most – although not all – of the products. It is advisable to fix these warnings by hand, in order to reevaluate the way your data feed is to establish.

Incorrect Shipping Costs – Should you have only a little sample of products with incorrect shipping costs, it would mean that your Merchant Center Shipping rules aren’t complete, or there might be something interesting about these items resulting in the disapprovals. One common concern is an item cost that’s over the free delivery qualifying cost, but that’s not marked like a free delivery item within Volusion. Another common concern is that the item is simply too small or large to trigger the right live rate out of your rate table. Ensuring there’s a catch all shipping method within the Merchant Center should obvious these up rapidly.

Low picture quality – Google requires all products with an image but could notice if you are using poor place holders. If you are utilizing an ‘image coming soon’ stock image a treadmill that is favicon sized, update the look with something eye-catching or take away the item out of your feed before you do. As Google Shopping is really heavily image based, there is no need to waste potential clicks a product having a low possibility of converting.

Ambiguous GTIN code – There are a number of unique product identifiers utilized by Google, such as the Global Buying and selling Index Number. Make certain the UPN, ISBN, or Vendor Part Number is accurate. The very best resource is Google’s own troubleshooting guide.


Errors, probably the most serious types of issues, are highlighted with a red triangular within the Diagnostics tab to point item disapprovals and can result in account suspensions. Errors are frequently prevalent, affecting the whole account. Don’t allow a number of sour apples ruin the whole barrel – resolve errors by removing affected products in the feed or fixing them inside the Volusion dashboard. It’s easier to submit less products inside a data feed then have a number of products sabotage the whole account.

Invalid tax and shipping – If you first setup a free account, be sure to set tax and shipping rules underneath the General Settings in Merchant Center before submitting the information feed. Google really wants to match the website landing page (or checkout page) knowledge about the data inside your feed. The most typical errors are: 1) it has not been produced yet or 2) it is not active. If you are using live rates for example FedEx, make sure the technique is active. If you are inside a condition that does not require florida sales tax, you’ll still need inform Google via their tax dropdown menu. Both of them are simple fixes and may cleanup a free account rapidly.

Temporary item disapprovals because of incorrect prices – Search engines like google make an effort to show probably the most complete and proper information for users. Google will crawl your website and appearance the data feed and cart item(s) complement and can show a mistake if there’s a discrepancy. Common causes may include putting a product on purchase or otherwise submitting your computer data feeds frequently enough to maintain cost updates in your site.

Pro tip: When the item within the feed matches your website landing page but you are still seeing the warning it’s entirely possible that Google has not crawled your products lately. Create a subtle switch to the outline or product title to incentivize a recrawl to update that information.

Automatic item disapprovals because of policy breach – These errors really are a bit tricky because the policy concern is frequently not explicit. A great guideline to figuring out these problems would be to think like the various search engines and employ your very best judgement. You will find obvious violations, for example attempting to advertise everything from Google’s listing of restricted products. From alcohol based drinks to reside creatures, you will find a number of things that you can’t advertise via Google, but those that make the greatest issues are based on what Google consider harmful products. Tobacco related products, guns and parts (including paintball and airsoft) and non-culinary knives could be banned. Other common restricted products are based on healthcare and medicine, for example skin ointments or herbal medicines with suspect ingredients.

For much better clarification contact Google’s AdWords Merchant Center support to learn more. Frequently, these problems could be fixed simply by taking out the product in the feed file, but may as with guns, the insurance policy is to begin level. This would mean that Google simply won’t allow you to promote your products whatsoever.

Item from the designated brand is missing a GTIN – Google maintains a summary of designated brands which require additional GTIN information. Bing is well experienced within the unique identifiers from large the likes of Apple, Nike and Nintendo therefore if you are selling their goods, you are held to some greater standard. See if your products show up on their list increase their product information.

Encoding condition in attribute: Description – On occasions when product descriptions are copied from non-UTF sources a few of the original coding could be left out. Icons and symbols like the copyright icon, degree sign or perhaps apostrophes can be displayed as errors. Doing an import/export with new information is an opportune means of cleaning these up.

Google Merchant Center errors when designing Shopping campaigns are typical, so don’t panic if you notice them come in your merchant center. Concentrate on wide scale problems affecting many products first, and employ Google’s built-in descriptions to obtain the cause of the problem and sort out them step-by-step.

Of course, our experts are here to assist! We’ve several marketing services, including Shopping Feed management to assist your store get setup on the internet along with other feeds.

Leave a Reply

Your email address will not be published. Required fields are marked *